How to Contact Cebu Pacific Air: Cebu Pacific Contact Number and Hotline

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Cebu Pacific Contact Number and Channels: If you’re looking for information on contacting Cebu Pacific Air, then you’ve come to the right place! In this article, we will provide all of the contact information needed so you can be sure to get in touch with them at any time.

Cebu Pacific Chatbot Charlie

Cebu Pacific Contact Number - Chatbot Charlie
Cebu Pacific Contact Number – Chatbot Charlie

Cebu Pacific has launched a chatbot to help passengers with their inquiries and reservations. The chatbot, named Charlie, is available through the airline’s Facebook page. An automated alternative to Cebu pacific contact number, Charlie is able to answer questions about flight schedules, fares, and other travel-related inquiries. He is also able to assist passengers in making reservations. You can reach Cebu Pacific Chatbot here and start by sending the page a message.

MyCebuPacific Account

By connecting your MyCebuPacific account to your Cebu Pacific booking, you can access all of your information in one place. Guests may also use this section to view all of their reservations and the Travel Fund at once, as well as a lot more! Cebu Pacific visitors may now have on-demand access to a personalized and secure experience thanks to this functionality. Sign-up here.

For easier communication with Cebu Pacific, one can create a MyCebuPacific Account

According to the Cebu Pacific website, guests with a MyCebuPacific membership account will get to enjoy these benefits:

  • For a seamless and easy experience – Signing up is easy! Simply input your name and email address, verify your email address and set up a password!
  • For added security – Keep your account secure with your own password and a multi-factor authenticator.

Website Feedback form

The Cebu Pacific Website Feedback Form is a way for customers to provide feedback about their experiences on the website. This feedback will help Cebu Pacific improve their website and customer service. To submit feedback, you must first provide your name, email address, and contact number. You can then provide your feedback in the text box.

Cebu Pacific Contact Number & Hotline

Cebu Pacific Contact Number
Cebu Pacific Contact Number

Local Call Center Hotlines

Cebu Pacific has no customer service contact number or customer hotline, but they list a Cebu Pacific Contact Number via their reservation hotline at (02) 87020-888 (Manila) or (032) 230-8888 (Cebu).

International Cebu Pacific Contact Number and Hotlines

  • Australia
    • +61-2-9119-2956 7am-10pm (PH local time), daily
  • Japan
    • +81-3-4578-1447 8am-6pm (JP local time), daily
  • Hong Kong
    • +852-397-33800 7am-10pm (PH local time), daily
  • China
  • Singapore
    • +65-315-80808 7am-10pm (PH local time), daily
  • South Korea
    • +820-2-6105-2037 8am-6pm (KR Local Time), Monday – Friday

Source: Cebu Pacific Website Talk To Us

Cebu Pacific Email Address

Cebu Pacific Airlines does not have a customer service email address posted on its website.

Cebu Pacific Social Media Accounts

Cebu Pacific has social media accounts where you can get in touch with them. You can find their social media accounts listed below:

Cebu Pacific Sales Offices

Cebu Pacific Philippines Sales Offices are the places where you can purchase tickets for Cebu Pacific flights. There are also some special deals and offers available at the different sales and ticketing offices of Cebu Pacific. You can find a list of all the Cebu Pacific Philippines Sales Offices below.

Cebu Pacific Philippines Sales Offices

Terminal 3

  • Level 3, Departure Hall, Naia Terminal 3, Andrews Ave., Pasay City
  • Monday to Sunday 8:00 AM – 5:00 PM

Mactan Terminal 1

  • Mactan Cebu International Airport Lapu-Lapu Airport Road, Lapu-Lapu City, Cebu
  • Monday to Sunday 8:00 AM – 5:00 PM

Robinsons Galleria Cebu

  • Level 4, Robinsons Galleria Cebu General Maxilom Avenue cor. Sergio Osmeña Blvd., Baranagay Tejero, Cebu City Closed

Cebu Pacific International Sales Offices

Korea Sales Office

  • RM 907 of President Hotel, 16, Euljiro, Joong-Gu, Seoul, Korea
  • Korea Call Center Hotline: (822) 6105-2037

Japan Sales Office

  • Nihonbashi Ohedo Building, 7F 2-5-6 Hihonbashi Kayobacho, Chou-Ku Tokyo, 103-0025
  • Japan Call Center Hotline: (813) 45781447

Hong Kong Sales Office

  • Room 408-9, 4th Floor, Wing On Plaza, 62 Mody Road, Tsimshatsui East, Kowloon, Hong Kong
  • Hong Kong Call Center Hotline: (852) 5803-3088

Shanghai Sales Office

  • Unit 2306-2307 Times Square 93 Huai Hai Zhong Road, Shanghai
  • Shanghai Call Center Hotline: +86-400-670-0780

Source: Cebu Pacific Group Booking and Sales

This article has provided all the contact information needed so that you can get in touch with Cebu Pacific Air at any time. Whether you need to make a reservation or have a question about your flight, we have you covered. We also provided information on social media accounts and Philippines sales offices to go for help.

Cebu Pacific Contact Frequently Asked Questions

How do I contact Cebu Pacific by phone?

Cebu Pacific has no customer service contact number or customer hotline, but they list a reservation hotline at (02) 87020-888 (Manila) or (032) 230-8888 (Cebu).

Is Cebu Pacific customer service 24 hours?

If you have any concerns or questions, Cebu Pacific’s customer care is available 24/7 to help you. The customer care team is dedicated to providing you with the best possible experience, and they will be happy to assist you with anything you need. Whether you have a question about your booking, need help with check-in, or want to know more about your flight, they will be able to help you.

How can I talk to the Cebu Pacific agent?

You may call the Cebu Pacific phone number +6 328 702 0888 or +6 328 540 0393 and inquire about airlines’ services.

How do I contact Cebu Pacific for a refund?

You may reach out to the Cebu pacific customer care phone number +6 328 702 0888 or +6 328 540 0393 and ask questions about airline services including refunds.

Cebu Pacific Information Links

Cebu Pacific Latest Promos