Cebu Pacific Contact Number and Channels: If you’re looking for information on contacting Cebu Pacific Air, then you’ve come to the right place! In this article, we will provide all of the contact information needed so you can be sure to get in touch with them at any time.
Cebu Pacific Chatbot Charlie
Cebu Pacific has launched a chatbot to help passengers with their inquiries and reservations. The chatbot, named Charlie, is available through the airline’s Facebook page. An automated alternative to Cebu pacific contact number, Charlie is able to answer questions about flight schedules, fares, and other travel-related inquiries. He is also able to assist passengers in making reservations. You can reach Cebu Pacific Chatbot here and start by sending the page a message.
By connecting your MyCebuPacific account to your Cebu Pacific booking, you can access all of your information in one place. Guests may also use this section to view all of their reservations and the Travel Fund at once, as well as a lot more! Cebu Pacific visitors may now have on-demand access to a personalized and secure experience thanks to this functionality. Sign-up here.
According to the Cebu Pacific website, guests with a MyCebuPacific membership account will get to enjoy these benefits:
- For a seamless and easy experience – Signing up is easy! Simply input your name and email address, verify your email address and set up a password!
- For added security – Keep your account secure with your own password and a multi-factor authenticator.
Website Feedback form
The Cebu Pacific Website Feedback Form is a way for customers to provide feedback about their experiences on the website. This feedback will help Cebu Pacific improve their website and customer service. To submit feedback, you must first provide your name, email address, and contact number. You can then provide your feedback in the text box.
Cebu Pacific Contact Number & Hotline
Local Call Center Hotlines
Cebu Pacific has no customer service contact number or customer hotline, but they list a Cebu Pacific Contact Number via their reservation hotline at (02) 87020-888 (Manila) or (032) 230-8888 (Cebu).
International Cebu Pacific Contact Number and Hotlines
- +61-2-9119-2956 7am-10pm (PH local time), daily
- +81-3-4578-1447 8am-6pm (JP local time), daily
- Hong Kong
- +852-397-33800 7am-10pm (PH local time), daily
- +86-400-670-0780 8am-6pm (CN local time), daily
- [email protected] (for China only)
- +65-315-80808 7am-10pm (PH local time), daily
- South Korea
- +820-2-6105-2037 8am-6pm (KR Local Time), Monday – Friday
Source: Cebu Pacific Website Talk To Us
Cebu Pacific Email Address
Cebu Pacific Airlines does not have a customer service email address posted on its website.
Cebu Pacific Social Media Accounts
Cebu Pacific has social media accounts where you can get in touch with them. You can find their social media accounts listed below:
- Facebook: Cebu Pacific Air Philippines (https://www.facebook.com/cebupacificairphilippines)
- Twitter: @CebuPacificAir (https://twitter.com/CebuPacificAir)
- Instagram: @CebuPacificAir (https://www.instagram.com/cebupacificair/)
Cebu Pacific Sales Offices
Cebu Pacific Philippines Sales Offices are the places where you can purchase tickets for Cebu Pacific flights. There are also some special deals and offers available at the different sales and ticketing offices of Cebu Pacific. You can find a list of all the Cebu Pacific Philippines Sales Offices below.
Cebu Pacific Philippines Sales Offices
- Level 3, Departure Hall, Naia Terminal 3, Andrews Ave., Pasay City
- Monday to Sunday 8:00 AM – 5:00 PM
Mactan Terminal 1
- Mactan Cebu International Airport Lapu-Lapu Airport Road, Lapu-Lapu City, Cebu
- Monday to Sunday 8:00 AM – 5:00 PM
Robinsons Galleria Cebu
- Level 4, Robinsons Galleria Cebu General Maxilom Avenue cor. Sergio Osmeña Blvd., Baranagay Tejero, Cebu City Closed
Cebu Pacific International Sales Offices
Korea Sales Office
- RM 907 of President Hotel, 16, Euljiro, Joong-Gu, Seoul, Korea
- Korea Call Center Hotline: (822) 6105-2037
Japan Sales Office
- Nihonbashi Ohedo Building, 7F 2-5-6 Hihonbashi Kayobacho, Chou-Ku Tokyo, 103-0025
- Japan Call Center Hotline: (813) 45781447
Hong Kong Sales Office
- Room 408-9, 4th Floor, Wing On Plaza, 62 Mody Road, Tsimshatsui East, Kowloon, Hong Kong
- Hong Kong Call Center Hotline: (852) 5803-3088
Shanghai Sales Office
- Unit 2306-2307 Times Square 93 Huai Hai Zhong Road, Shanghai
- Shanghai Call Center Hotline: +86-400-670-0780
This article has provided all the contact information needed so that you can get in touch with Cebu Pacific Air at any time. Whether you need to make a reservation or have a question about your flight, we have you covered. We also provided information on social media accounts and Philippines sales offices to go for help.
Cebu Pacific Contact Frequently Asked Questions
How do I contact Cebu Pacific by phone?
Cebu Pacific has no customer service contact number or customer hotline, but they list a reservation hotline at (02) 87020-888 (Manila) or (032) 230-8888 (Cebu).
Is Cebu Pacific customer service 24 hours?
If you have any concerns or questions, Cebu Pacific’s customer care is available 24/7 to help you. The customer care team is dedicated to providing you with the best possible experience, and they will be happy to assist you with anything you need. Whether you have a question about your booking, need help with check-in, or want to know more about your flight, they will be able to help you.
How can I talk to the Cebu Pacific agent?
You may call the Cebu Pacific phone number +6 328 702 0888 or +6 328 540 0393 and inquire about airlines’ services.
How do I contact Cebu Pacific for a refund?
You may reach out to the Cebu pacific customer care phone number +6 328 702 0888 or +6 328 540 0393 and ask questions about airline services including refunds.
Cebu Pacific Information Links
- Cebu Pacific Travel Requirements for All Destinations
- Cebu Pacific Domestic Flight Requirements
- Cebu Pacific Promos for 2022
- Cebu Pacific Flight Schedule
- Cebu Pacific Seat Selector
- Cebu Pacific Cancelled Flights
- Cebu Pacific Rebooking
- Cebu Pacific Travel Fund
- Cebu Pacific Super Pass (CEB Super Pass)
- Cebu Pacific Baggage Policy and Fees
- Cebu Pacific Terminal Assignment
- Cebu Pacific Travel Advisory
- Cebu Pacific Flight Status
- Cebu Pacific Hotline and Contact Numbers
Cebu Pacific Latest Promos
- Cebu Pacific Promos for International Destinations for September 15, 2023, to January 31, 2024 TravelFly directly to popular international destinations such as Hong Kong, Taipei, Incheon, and more with Cebu Pacific’s latest seat sale. With one-way base fares starting as low as P899 (exclusive of fees and surcharges), now is the perfect time to…
- Enjoy Latest Cebu Pacific Promos from September 1 to December 31, 2023 TravelLastest Cebu Pacific Promos: Cebu Pacific is offering exciting travel promos from September 1 to December 31, 2023. The promo period is from July 28 to 31, 2023. Latest Cebu Pacific Promos for September to December 31, 2023 Domestic Travel:…
- Cheapest Cebu Pacific Promo: P88 Sale for Nov 2022 to April 2023 TravelCebu Pacific Promo Alert: Fly to various destinations from Manila, Cebu, Davao, or Zamboanga with Cebu Pacific Promo 2022-23 Travel for as low as P88 One way Base Fare. Hurry, book your tickets while your seats last! Cebu Pacific Air Official Booking and Travel…
- Ceb Pac Seat Sale to International Destinations for as Low as PHP 1299Cebu Pacific, the Philippines’ leading airline, is excited to offer a Ceb Pac seat sale to encourage everyJuan to fly internationally. Book until November 14, 2022 and Cebu Pacific will offer flights to top international destinations for as low as…
- Ceb Super Pass 10-10 Promo is On for 2022-2023 Travel!Cebu Pacific’s famous Ceb Super Pass is back, and it’s better than ever! This time, ALL Philippine domestic destinations are included in the promo. You can book your Ceb Super Pass for as low as P99 BASE FARE (one-way) to…