Cebu Pacific Travel Advisory COVID-19 Updated April 11, 2021

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Updated Cebu Pacific Travel Advisory COVID-19: The Government of Hong Kong Special Administrative Region (SAR) has temporarily prohibited the entry of passengers from places specified as extremely high-risk Group A until May 3, 2021, including the Philippines. Following this development, CEB has canceled 5J 272 Manila – Hong Kong from April 22 to May 3, 2021, while its return flight 5J 273 Hong Kong – Manila will proceed as scheduled.

This update was released via the official Cebu Pacific Travel Advisory COVID-19 as published April 20, 2021.

Affected passengers have been informed via contact details provided in the booking. Guests may select their preferred option through the Manage Booking portal on the Cebu Pacific website up to two (2) hours before their flights:

Rebook
Rebook as many times as needed, following CEB’s permanent removal of change fees. A minimal fare difference may apply.
Travel Fund
Store the amount in a virtual wallet valid for two (2) years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.)
Refund
Due to the high volume of requests, the process may take up to seven (7) months from date of request.

CEB will continue to operate its other domestic and international flights as scheduled. Before going to the airport, passengers are advised to check the real-time status of flights on our website, along with travel requirements, safety protocols, and frequently asked questions (FAQs).
 
Passengers are advised to update their contact details via this contact form to receive email notifications on flight reminders and updates. 
  
We continue to work closely with the various authorities and will provide updates as necessary. For other questions or concerns, passengers may send a message via Charlie the chatbot on the Cebu Pacific website, or through CEB’s official Facebook and Twitter accounts.

Updated Cebu Pacific Travel Advisory COVID-19 (April 11, 2021)

The Philippine government, through the Inter-Agency Task Force (IATF), has placed NCR plus under Modified Enhanced Community Quarantine (MECQ) from April 12 to 30, 2021. Only essential travel is allowed in and out of Manila during this time. Click here for the complete details of IATF Resolution 109-A.

This update was released via the official Cebu Pacific Travel Advisory COVID-19 as published April 11, 2021.

Cebu Pacific will continue to operate its domestic and international flights as scheduled, however, passengers who wish to postpone their flights and those traveling for non-essential reasons may select their preferred option through the Manage Booking portal on the Cebu Pacific website up to two (2) hours before their scheduled time of departure:

1. Unlimited Rebooking

Rebook as many times as needed at no additional cost, following CEB’s permanent removal of change fees. A minimal fare difference may apply.

2. 2-year Travel Fund

Store the amount in a virtual CEB wallet valid for two (2) years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.)

Cebu Pacific Travel Advisory COVID-19 April 11, 2021

Before going to the airport, passengers are advised to check the real-time status of flights on our website:  https://bit.ly/CEBFlightStatusCheck, along with travel requirements, safety protocols, and frequently asked questions (FAQs) via  https://bit.ly/CEBFlightReminders.

Passengers are advised to update their contact details via bit.ly/CEBUpdateInfo to receive email notifications on flight reminders and updates. 

We will continue to provide updates as necessary. For other questions or concerns, passengers may send a message via Charlie the chatbot on the Cebu Pacific website, or through CEB’s official Facebook and Twitter accounts. 

Updated Cebu Pacific Travel Advisory COVID-19 (March 28, 2021)

Cebu Pacific will continue to operate its domestic and international flights as scheduled until April 4, 2021.

As aligned with current government regulations for National Capital Region Plus (NCR+), only essential travel to and from this area is allowed at this time.

However, passengers who wish to postpone their travel during this time may select their preferred option through the Manage Booking portal on the Cebu Pacific website (http://bit.ly/CEBmanageflight) up to 30 days from date of departure:

Rebook – Rebook for travel within 90 days at no additional cost, following CEB’s permanent removal of change fees. Fare difference waived.
Travel Fund – Store the amount in a virtual CEB wallet valid for two (2) years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.)
Refund
Due to the high volume of requests, the process may take up to seven (7) months from the date of request.

Passengers are likewise advised to update their contact details via http://bit.ly/CEBUpdateInfo to receive email notifications on flight reminders and updates. 

This is a developing situation. The airline reserves the right to adjust flights depending on government regulations. It will provide updates as soon as more information becomes available.

For other questions or concerns, passengers may send a message via Charlie the chatbot on the Cebu Pacific website, or through CEB’s official Facebook and Twitter accounts. 

For more information, visit the Cebu Pacific Travel Advisory: http://bit.ly/CEBflights_March22-April04

This update was released via the official Cebu Pacific Travel Advisory COVID-19 Facebook Post as published March 27, 2021.

CebuPac COVID-19 Updates (March 22, 2021)

Limited movement in Metro Manila from March 22 to April 04, 2021, As of 9:00 pm, March 21, 2021

Due to the rising cases of COVID-19 in Metro Manila and adjacent provinces, the Philippine government has announced stricter guidelines across these areas from March 22 to April 04, 2021. During this time, only essential travel will be allowed. The complete details on the IATF Resolution 104 can be viewed here.

Cebu Pacific Travel Advisory COVID-19 — Image from Official Cebu Pacific Facebook Post published March 22, 2021

Cebu Pacific will continue to operate flights as scheduled until March 24, 2021, however, passengers who wish to postpone their flights may select their preferred option (Rebook, 2-year Travel Fund, or Refund), through the Manage Booking portal on the Cebu Pacific website (http://bit.ly/CEBmanageflight), up to two (2) hours before their flights. CEB permanently removed Change Fees earlier this month.

Cebu Pacific will provide updates on flights from March 25 to April 4 in the coming days as more information becomes available. For more information, visit: http://bit.ly/CEBflights_March22-April04

This update was released via the official Cebu Pacific Travel Advisory COVID-19 Facebook Post as published today, March 22, 2021.

Updated Travel Advisory COVID-19 (March 17, 2021)

Cebu Pacific cancels several flights in order to comply with the limit of 1,500 passengers arriving from abroad. In order to prevent the spread of new COVID-19 variants in the Philippines, the government has limited ALL international arrivals to 1,500 passengers per day, beginning March 18, 2021, until April 18, 2021.

In compliance with this latest resolution, CEB will be cancelling the following flights from March 18 to April 18, 2021:

Manila – Narita (Tokyo) – Manila
Manila – Nagoya – Manila

This update was released via official Cebu Pacific Travel Advisory COVID-19 as published today, March 17, 2021

Cebu Pacific Passengers’ Options

Affected passengers will be informed via contact details provided in the booking. Guests may select their preferred option through the Manage Booking portal on the Cebu Pacific website (http://bit.ly/CEBmanageflight) within 30 days from the date of departure.

Rebook – Rebook for travel within 90 days without any additional cost (fare difference waived).
Travel Fund – Store the amount in a virtual wallet valid for two (2) years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.)
Refund

Due to the high volume of requests, the process may take up to seven (7) months from the date of request.

Passengers who wish to voluntarily postpone their trips may conveniently rebook their flights up to two (2) hours before their scheduled time of departure, following CEB’s permanent removal of change fees. A minimal fare difference may apply.  

CEB will continue to operate its domestic flights as scheduled. Before going to the airport, passengers are advised to check the real-time status of flights on our website: bit.ly/CEBFlightStatusCheck, along with travel requirements, safety protocols, and frequently asked questions (FAQs) via bit.ly/CEBFlightReminders    

Passengers are advised to update their contact details via bit.ly/CEBUpdateInfo to receive email notifications on flight reminders and updates. 

In relation to the latest Cebu Pacific Travel Advisory COVID-19 update, the airline assures that it will continue to work closely with the various government authorities and will provide updates as necessary. For other questions or concerns, passengers may send a message via Charlie the chatbot on the Cebu Pacific website, or through CEB’s official Facebook and Twitter accounts. 

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